Before you start
Make sure your GoHighLevel account is on a plan that supports snapshot deployment. If you’re not sure, log in and check Settings > Account, or just ask us during onboarding — we’ll confirm before we install.
If you don’t have GoHighLevel yet, you can set it up during onboarding. We’ll guide you through creating the account and the sub-account the snapshot lives in.
What you’ll need to provide
To make the snapshot read as your salon — not a generic template — have these ready:
- Your logo — SVG preferred, or a high-resolution PNG with a transparent background.
- Your brand colors — a primary and an accent, as hex codes if you have them.
- Your service menu with prices and durations — cuts, color, balayage, extensions, treatments, bridal trials. Durations matter most: they keep a three-hour balayage from landing in a 30-minute slot.
- Your stylists and their hours — so each one gets a correct self-booking calendar.
- Your salon’s voice — a few lines on how you talk to clients (warm and casual, polished and upscale, etc.) so the AI caller, chatbot, and DM replies sound like you.
- Your booking and deposit rules — which services take a deposit, how far ahead clients can book, your cancellation window.
- Your social accounts — the Instagram and Facebook pages the DM automation should watch.
What happens during install
Hours 0-3 — Snapshot pushed to your account. The full configuration lands in your sub-account: calendars, workflows, the CRM structure, the website, and all 11 modules.
Hours 3-9 — Booking and reminders configured. Your stylists, services, durations, and deposit rules go in. The confirmation, reminder, and no-show recovery sequences get wired to your appointments.
Hours 9-15 — AI and social set up. The AI front-desk caller and website chatbot are prompted in your salon’s voice. Instagram DM and Facebook Messenger automation are connected with human handoff.
Hours 15-21 — Reviews, rebooking, and retention. Review harvesting with the happy/unhappy routing gate, Google Business Profile replies, six-week rebooking, win-backs, and the birthday club all get switched on.
Hours 21-24 — Branding pass. Your logo, colors, services, prices, and contact details are baked into the website, the texts, the chatbot, and every client-facing touch.
Run a test client before you go live
Before any real client touches the system, walk a fake one all the way through. Book an appointment yourself through the self-booking link. Confirm the reminder texts arrive on schedule. Send a test DM to your own Instagram and watch the automation reply. Trigger the post-appointment review ask and make sure the link drops onto your Google review screen in one tap. This dry run catches the small stuff — a wrong duration, a typo in a text — before a paying client ever sees it.
Go live
Flip the snapshot live and let real bookings start flowing. The first appointment that self-books overnight, the first DM answered in thirty seconds, the first reminder that prevents a no-show — that’s the system doing its job.
The first 7 days
The first week is about tuning, not perfection. Watch the early bookings move through and note:
- Are reminders firing at the right times, and are no-shows dropping?
- Is the AI caller answering the common questions well? Anything it’s fumbling?
- Are Instagram and Messenger DMs getting fast, on-voice replies?
- Are review asks going out a few hours after appointments?
- Are rebooking nudges landing on the right cadence?
We monitor alongside you and apply tweaks during your support window.
The first 30 days
By day 30, the snapshot should be steadily producing self-booked appointments, instant DM replies turning into bookings, a fuller calendar on what used to be empty Tuesdays, a trickle of fresh Google reviews, and the first rebooking nudges pulling clients back on cadence. If something isn’t happening by then, we treat it as a setup issue and fix it.
Ongoing cost
The snapshot is one-time pricing — $997, paid once. There’s no recurring fee to us. Your only ongoing cost is your own GoHighLevel subscription. If you ever decide GHL isn’t for you, you stop paying GHL and that’s the end of it.